Shipping policy
Last Updated: September 13, 2026
At Chido Apparel NYC, each item is printed on-demand specifically for you once an order is placed.
1. Processing & Fulfillment Time
Because our products are custom-made upon order, please allow 2 to 5 business days for production and fulfillment before your item ships.
Fulfillment times may be slightly longer during peak holiday seasons.
2. Shipping & Estimated Delivery Times
Once your order has been printed and fulfilled, it is handed over to the shipping carrier. Standard domestic delivery within the United States typically takes 3 to 6 business days after fulfillment.
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Total Estimated Time (Printing + Delivery): 5 to 11 business days from the date you place your order.
3. Order Tracking
When your order ships, you will receive an automated email notification containing your tracking number. Please allow up to 48 hours for tracking details to update on the carrier’s website.
4. Split Shipments
If you order multiple items, they may be printed at different fulfillment facilities and ship in separate packages. You will receive separate tracking numbers for each package at no additional cost.
5. Address Changes & Errors
Please verify your shipping address carefully at checkout. We are unable to change the delivery address once an item enters production. Chido Apparel NYC is not responsible for orders delivered to an incorrect address provided by the buyer.
6. Contact Us
If you have any questions about your order or tracking status, please email us at support@chidoapparelnyc.com with your order number.